Library / Needs & Service Assessment Survey 2006

This survey, completed by June 30th., was sent to all ‘Breeze readers and was also available in the library.

Did you know these things about our Willow Library?Yes%NO%
We have CDs, DVDs, VCRs and Books on Tape for check out.75.824.2
Nicole Pease, our librarian, is a notary.55.144.9
Xerox copies and computer print outs are 15 cents.88.811.2
Fax send or receive $1.00 a page.63.736.3
Patrons have free use of the Internet and the typewriter.97.03.0
There is a slide projector for rent.23.077.0
We have a TV and VCR/DVD for in-house use.43.057.0
Wireless computer connection for your laptop.46.453.6
Book Bags for sale only $10.00.59.041.0
You have Library access from your home—using the internet—search, renew or place books on hold.82.817.2
Interlibrary loan services are available for items not in our catalog.87.912.1
The voice telephone number for Willow Library is now 495-READ(7323).51.049.0
   
Our schedule is changing. Which schedule would you prefer?% 
Monday................................................3PM—8:00PM59.0 
Tuesday/Wednesday...............10:30PM—5:00PM  
Thursday......................................10:30AM—8:00PM  
Friday/Saturday.........................10:30AM—5:00PM  
or  
Monday/Tuesday/Thursday.......12:00PM—8:00PM41.0 
Wednesday/Friday/Saturday..11:30AM—5:00PM  
   
Rate your satisfaction with the Willow Library (1–5)% 
1—needs improvement.0.0 
21.0 
35.0 
431.3 
5—excellent62.6 

In addition, the survey had several areas for free-form comments. Below is a summary (duplicates eliminated):

What other programs would you like offered? 
• Bookclubs• More programs for kids (weekends)
• More new books, novels• Movies in auditorium
• More teen programs• More adult (evening, weekend) programs
• College reading program• More arts and crafts
• On-line video hold• More tables, outlets for wi-fi
• More of everything• Beer and Pizza
  
What other services should the library offer? 
• More space for computers• Beginning computer classes
• Literacy tutoring• More books and videos
• Barcaloungers• Snacks, drinks
  
Additonal comments 
• Need more space, more quiet• More books (and movies)
• Notary service an asset• Need Library Bond to pass
• Coffee? Cocktails?• Best library in State

You will probably note that library users don’t lack a sense of humor!


Willow Library Association
Librarian: Nicole Pease Phone: 495-READ (7323)
Web site Catalog
Meets: 2nd Monday/Month, 2pm, Library

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